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Texas Mortgage Complaint Information
CONSUMERS WISHING TO FILE A COMPLAINT
Complaints against a company or a residential mortgage loan originator should be submitted to:
TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING
2601 North Lamar, Suite 201
Austin, Texas 78705
Complaint Forms: www.sml.texas.gov
Toll-Free Hotline: 1-877-276-5550
Recovery Fund: The Department maintains a Recovery Fund to make payments of certain actual out-of-pocket damages sustained by borrowers caused by acts of licensed residential mortgage loan originators. A written application for reimbursement from the Recovery Fund must be filed with and investigated by the Department prior to payment of a claim. For more information, visit www.sml.texas.gov
